How
Live2support ! Live chat works |
Sign Up, get plug in code and
paste code in your web pages. Upload your web pages
|
| What
the visitors of your website see : |
| The following type of graphics
will appear on your web pages (you can place your
own custom images too) at your desired location:
When you are online (logged in).
(Monitoring traffic of your website) |
When you are offline.
(Whether you are not monitoring traffic or set
status to offline) |
 |
 |
|
Your web site visitor clicks on Live Support
graphic on your web site when you are on-line
or you send a chat invitation. Your web
site visitor will chat with you using following
type of window:
(No download or any plug in is required
for your web site visitors. Visitor name
and email is optional. Window is customizable
to match with your website)
|
 |
|
Your web site visitor clicks on Live Support
graphic on your web site when you are off-line.
Your web site visitor can leave a message
for you using following type of window:
(Window is customizable to match with your
website)
|
 |
|
| This
is you, when monitoring visitors in real time using
web base interface |
| To monitor traffic of your
web site and chat with web site visitors in real
time you need to login at Live2support.com. In control
panel click on "Monitor Visitors". The
following visitor monitoring window you will see
:
|
| Whenever you web site visitor
request a chat with you, a chat request notification
you recieve in your monitoring window. If window is
minimized it will pop-up. You will also get a ring
sound and red color chat request notification in monitoring
window. |
| To start chat with visitor
you need to click on visitor's IP address to pick-up
chat in visitor monitoring window. On click of IP
address the following chat window will appear and
you can chat with you web site visitor in real time
:
|
| This
is you, when monitoring visitors in real time using
Windows Application (Win32 client) |
To monitor traffic
of your web site and chat with web site visitors
in real time you need to start Live2Support application
and login. After successful login the following
visitor monitoring window you will see :
|
To start chat
with visitor you need to select visitor then click
"Accept" or double click on visitor IP
address to pick-up chat in visitor monitoring window.
On chat accept the following chat window will appear
and you can chat with you web site visitor in real
time :
|
| Pricing,
Features and comparison >>> |
