| Features |
Basic
(Free) |
Bronze |
Silver |
Gold |
Gold+ |
Live
Chat Support Executive Login
(Total three support operators login including
Administrator) |
1 |
1 |
1 |
2 |
As
per your requirement |
| Administrative
cum Support Executive Login |
N/A |
N/A |
N/A |
1 |
As
per your requirement |
| Real time Text Chat |
Yes |
Yes |
Yes |
Yes |
Yes |
| Real Time web site monitoring |
No |
Yes |
Yes |
Yes |
Yes |
| Free Version/ Free Full
Function Trial |
Free |
15 Days Trial |
15 Days Trial |
No |
No |
| Web base interface for monitoring/chatting |
Yes |
Yes |
Yes |
Yes |
Yes |
Windows Application for
monitoring/chatting
(at no extra cost) |
Yes |
Yes |
Yes |
Yes |
Yes |
| Tracking/chat code for secure
web pages (SSL) & secure chat sessions |
No |
Yes |
Yes |
Yes |
Yes |
| Visual and audio notification
on chat request |
Yes |
Yes |
Yes |
Yes |
Yes |
| Real time on-line/offline
status on your web site |
No |
Yes |
Yes |
Yes |
Yes |
| Visitor information - OS,Browser,Language,
Many more. |
No |
Yes |
Yes |
Yes |
Yes |
| Geo location |
No |
No |
Yes |
Yes |
Yes |
| Multiple Support executives |
No |
No |
No |
Yes |
Yes |
| Off-line messages |
|
Yes |
Yes |
Yes |
Yes |
| Visitor hits count (counter)
|
No |
Yes |
No |
No |
No |
| Extensive Hits Log Analysis
(Hits log and Web Site Statistics) even if you
are off-line |
No |
No |
Yes |
Yes |
Yes |
| Country wise hits
log report |
No |
No |
No |
Yes |
Yes |
| Advertisement/PPC
campaign tracking |
No |
No |
No |
Yes |
Yes |
| Custom chat image (your
own graphic for online/offline status) |
N/A |
Yes |
Yes |
Yes |
Yes |
| Your own graphic for Live
Support |
Yes |
N/A |
N/A |
N/A |
N/A |
| Chat history pop-up on chat
pickup |
No |
No |
Yes |
Yes |
Yes |
| Various customizable options |
No |
Yes |
Yes |
Yes |
Yes |
| All Text/Message
in visitor chat window in any language are customizable
|
No |
Yes |
Yes |
Yes |
Yes |
| Ready made templates
for visitor chat window |
Yes |
Yes |
Yes |
Yes |
Yes |
| Proactive chat invitation |
No |
No |
Yes |
Yes |
Yes |
| Auto-pop ups |
No |
No |
Yes |
Yes |
Yes |
| Pro-Pop : Proactive pop-ups |
No |
No |
Yes |
Yes |
Yes |
| IP blocking |
No |
No |
Yes |
Yes |
Yes |
| Typing status |
Yes |
Yes |
Yes |
Yes |
Yes |
| Chat Transcripts |
No |
Yes |
Yes |
Yes |
Yes |
| Push Pages |
No |
Yes |
Yes |
Yes |
Yes |
| Canned responses (Predefine
responses) |
Yes |
Yes |
Yes |
Yes |
Yes |
| Various Administrative options
such as setup of additional operators, transcripts
monitoring etc. |
No |
No |
No |
Yes |
Yes |
| Single Support Executive
and Multiple Chat Session |
Yes |
Yes |
Yes |
Yes |
Yes
|
| Chat transfer and Messaging
to Other Executive |
No |
No |
No |
Yes |
Yes |
| Chat Sharing |
No |
No |
No |
Yes |
Yes |
| Administrator Chat Monitoring |
No |
No |
No |
Yes |
Yes |
| Support operators rating
and login logs |
No |
No |
No |
Yes |
Yes |
| |
Free
(No charges or Setup fee) |
$8.99 Monthly
or
$25 Quarterly
or
$95 Yearly |
$19.95 Monthly
or
$55 Quarterly
or
$210 Yearly |
$39.95 Monthly
or
$110 Quarterly
or
$421 Yearly |
Please
contact our sales department |
| |
Sign
Up Now |
 |
All payment
transactions are conducted on Secure SSL
Site. |
|
