Live2Support believes in your privacy. We capture only certain types of information about users which is normally require for this service. We would like to make it clear to you that how we use that information.

Information captured.

On registration as live to Live2support client we collect your basic contact information as well as payment information. During your support executive sessions we collect dates and times, your internet address. Other communication information required for service running as per need. We record your communication with visitor of your web site using Live2Support solution.

When you visit our clients web sites, we collect your browser/OS details, dates, times and IP address. We also record your communication with Live2support clients using Live2Support solution.

Usage of Information captured.

Live2Support uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Live2Support's Terms and Conditions of Use. Information on your communications with Live2Support's support team is used to address the issues raised by your communications. In addition, Live2Support regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of your interest. Live2Support reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

Visitor information is used to provide communication between Live2Support client and thier web site visitor as a part of this service.

Does Live2Support Share Information With Third Parties?

Live2Support will not share or disclose information regarding its clients except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a during live chat, bulletin board, or personal Web site, Network Solutions domain registration is freely available to anyone else visiting that space. Live2Support cannot safeguard any personally identifiable information you disclose in these locations, nor it can ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To correct or update the contact and billing information Live2Support has on your account, log in to your account at www.Live2Support.com. Please keep in mind that under Live2Support's Terms and Conditions of Use, clients are required to provide Live2Support with current contact and billing information. Live2Support may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

Changes to This Policy and Questions About Privacy.

Live2Support reserves the right to make changes to this policy. Those changes will become effective 15 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to privacy @ Live2Support.com.